Telstra says Victorian businesses that lost services after a fire will be paid compensation. Source: AAP
BUSINESSES affected by a fire that hit the Telstra exchange in southwestern Victoria will be able to claim compensation.
An estimated 60,000 customers' internet and phone services were affected following the fire at the Warrnambool exchange in southwestern Victoria on November 22.
Business customers affected by the outage will be able to claim compensation, with a call centre, online claim forms and visitations to affected areas set up, Telstra said in a statement.
Telstra had restored all mobile services and repaired 92 per cent of landline services by Saturday, the company said.
About 50 per cent of internet services were back on line as technicians worked to individually recable remaining landline services through the Warrnambool exchange.
More than 50 technicians are on site carrying out repairs.
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