Telstra mobiles to be back on by Saturday

TELSTRA technicians are working around the clock to restore full mobile coverage to customers in Victoria's west and southwest by Saturday lunchtime.

Approximately 65 per cent of 60,000 affected customers had their mobile phones back up and running at 6pm (AEDT) on Friday after a fire severely damaged the Telstra Exchange in Warrnambool early on Thursday morning.

But Telstra said it would still be a number of days before landlines and home internet connections were re-established.

Telstra spokesman James Howe said mobile phone voice calls were the top priority for the 30 technicians assigned to the job.

"In a number of areas we have limited the amount of data traffic," Mr Howe told AAP.

"It shouldn't impede the amount and coverage, however things like using emails and people looking things up their phone will be affected in the short term.

"We're working towards having full mobile coverage by lunchtime tomorrow."

Police stations and hospitals in the area have been issued with satellite phones.

An "exchange on wheels" has been sent to Warrnambool, with 10 mobile stations in the region restored overnight.

Some ATM and EFTPOS services have been restored, however Mr Howe warned EFTPOS would be slower than usual.

He says compensation for businesses affected by the fire will be assessed on a case-by-case basis.

It may be an option for residential customers.

"Compensation will certainly be considered in the future," Mr Howe said, although he stressed the telco giant was currently focused on restoration and repair.

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